FAQ

  • What's about the MOQ?

    Patient Lift: 8 units/1 Pallet. Homecare bed: 4 sets/1 Pallet. Patient Transfer Device: 6 units/1 Pallet. Bathroom Safety: According to product type. Nebulizer: 48 units/1 Pallet.
  • What's about the packaging quantity?

    Patient Lift: 102 boxes/20'fcl. Homecare bed: 40 sets/20'fcl. Patient Transfer Device: 216 units/20'fcl. Bathroom Safety: According to product type. Nebulizer: 48 units/1 Pallet.
  • What are your terms of payment?

    T/T payment.
  • What's your method of delivery?

    EXW、FOB、CIF、DDP、DAP
  • How about is the warranty?

    Patient Lift:Hydraulic model Limited Lifetime (frame), 1 Year Limited (pump);Electric model Limited Lifetime (frame),1 Year Limited(electric parts) Homecare bed: Motor 3-5 years, frame permanent, other spare parts 1 year, for reference. Patient Transfer Device: 1 year warranty, 5 years service. Bathroom Safety: NA. Nebulizer: 3 years.
  • What's your delivery time?

    About 15~20 days after order (20'fcl).
  • How many models of home care beds are there currently? What are the differences between them?

    Five models: semi-electric bed (74710); full electric bed (74711); full electric low bed (74712); semi-electric low bed (74720); three-motor low bed (74730); Differences: Full electric bed 74711/74712 have an additional full height adjustment motor on top of 74710/74720, driven by a boat-shaped motor plus a lifting motor (dual motor); 74730 lifts the legs and back by two linear motors, replacing the boat-shaped motor, making it more stable and reliable.
  • What is the maximum safe weight of homecare bed?

    450lbs /204kg.
  • How does the patient lift work?

    Hydraulic patient lift: The use of high-performance hydraulic system, can gradually and safely lift patients, reduce the work intensity of operators; Electric patient lift: battery energy storage, electric motor drive.
  • Who is the patient lift suitable for?

    Suitable for wheelchair users, obese patients, bedridden patients, disabled people, patients with lower limb fractures, elderly people with poor walking ability, etc.

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